Refund & Return Policy

Your satisfaction is important to us. If you are not happy with your purchase, you may request a return or refund under the conditions below.

Returns

  • Returns are accepted within 14 days of delivery
  • Items must be unused and in original packaging
  • Proof of purchase is required

Non-Returnable Items

  • Used products
  • Items damaged due to misuse
  • Hygiene-related products once opened

Refunds

Approved refunds will be issued to the original payment method within 5–10 business days.

Return Address

Pet Gadget – Returns
82 Smart View Road
London, EC1A 3BX
United Kingdom

Contact

For return requests, email: returns@petgadget.store